I’m reading Leading for Growth by Ray Davis. I’m only on chapter 2, but here’s a quote I liked from chapter 1:

Think of your own business and industry. What do you and your competitors do that is boring, stale, or bland? Is there something that is numbingly similar across every company, including yours? If so, you have a great opportunity. (p.13)

Well, at least in libraries, the “numbing similarities” are probably too numerous to count. But I like looking at our services through this prism and seeing what opportunities shine out…much to think about here.

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